At HelioGD, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your item(s) within 30 days of receiving your order.
How to Return an Item
Please contact our customer support at [your email/contact form link] to initiate the return process.
Items must be returned in their original condition and packaging.
Once your return is approved, you will receive instructions on where to send your item(s).
Refunds
After we receive and inspect your return, we will process your refund to your original payment method.
Please allow up to 7–10 business days for the refund to appear on your statement.
Conditions
Returns must be initiated within 30 days of receiving your order.
Items that are damaged, used, or not in their original packaging may not be eligible for a refund.
Return shipping costs are the responsibility of the customer unless the return is due to our error (damaged, defective, or incorrect item).
Questions?
If you have any questions about our return policy, feel free to contact us at CONTACT FORM